info@apexgoldproperties.com
Apex Gold Properties
Privacy

Privacy Policy

Apex Gold Properties LLC ("Apex Gold Properties," "Apex," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit ApexGoldProperties.com, submit property information, call or text us, communicate with us, or otherwise interact with our property-acquisition business.

This policy applies to information collected online and offline in connection with our website, property inquiries, direct-mail campaigns, telephone calls, text messages, property evaluations, offers, purchase agreements, and closings.

1. Personal information we collect

Depending on how you interact with us, we may collect the following categories of information:

  • Contact and identifying information, such as your name, mailing address, property address, telephone number, email address, and other information used to identify or communicate with you.
  • Property and transaction information, such as the county, state, parcel number or APN, acreage, property type, ownership information, asking price, desired timeline, title-related information, and other details you provide about a property.
  • Communication information, such as call recordings, voicemail messages, text messages, emails, correspondence, notes, consent records, opt-out requests, and information you provide to our representatives or automated assistants.
  • Website and device information, such as IP address, browser type, device type, operating system, referring website, pages viewed, dates and times of visits, approximate location derived from IP address, and information about how you use the website.
  • Information from other sources, such as public property and ownership records, county or municipal records, property databases, data providers, skip-tracing or marketing providers, referral sources, publicly available websites, and other third parties. We may use this information to identify property owners and send property-related mail or otherwise determine whether a property may be relevant to our business.

Please do not submit Social Security numbers, bank-account information, passwords, or other highly sensitive information through the website or ordinary email. If sensitive information is required for a transaction, we will direct you to an appropriate secure process or to the relevant title or closing professional.

2. How we collect information

We collect personal information when you:

  • complete or submit a form on our website;
  • call, text, email, or otherwise contact us;
  • respond to a letter, postcard, or other direct-mail communication;
  • provide information during a property evaluation, offer, purchase agreement, title process, or closing;
  • interact with an automated assistant or other communication system;
  • visit or use our website; or
  • are identified through public records or information supplied by a service provider, referral source, or other third party.

3. How we use personal information

We may use personal information to:

  • respond to questions and property inquiries;
  • evaluate properties and ownership or title-related information;
  • communicate about a potential purchase, offer, purchase agreement, title work, closing, or related transaction;
  • schedule or manage communications and transaction steps;
  • maintain business, transaction, consent, and opt-out records;
  • operate, maintain, secure, troubleshoot, and improve our website, systems, and services;
  • detect, prevent, and investigate fraud, abuse, unauthorized activity, and security incidents;
  • comply with applicable law, legal process, court orders, and regulatory requirements;
  • establish, exercise, or defend legal claims; and
  • send property-related marketing or other communications where permitted by law and where any required consent has been obtained.

We may also use information in aggregated or de-identified form so that it no longer reasonably identifies an individual.

4. Calls, texts, automated technology, and recordings

When you provide your telephone number and any required consent, Apex Gold Properties may call or text you about your property inquiry, a potential transaction, or related follow-up. Communications may use automated technology, prerecorded messages, an artificial or AI-generated voice, or an automated assistant. Your consent is not a condition of selling your property to Apex Gold Properties, but if you do not provide or later withdraw consent, we may be unable to communicate with you by telephone or text or to continue certain parts of the inquiry process through those channels.

Calls with Apex Gold Properties may be recorded, monitored, transcribed, or reviewed for quality assurance, training, documentation, security, compliance, and transaction purposes. Where required by law, we will provide a recording disclosure and obtain any required permission before recording.

You may withdraw permission for calls or texts at any time. For text messages, reply STOP to the message when available. You may also ask us during a call or contact us at info@apexgoldproperties.com. A request to stop marketing or automated communications may not prevent non-marketing communications that are reasonably necessary to administer an existing transaction, respond to a request, protect our rights, or comply with law, although we will honor legally required opt-out requests.

Consent to calls or texts is not required to contact us by another available method. Message and data rates may apply. Message frequency may vary. We do not condition the purchase or sale of property on consent to receive marketing calls or texts.

5. Cookies and similar technologies

Our website and service providers may use cookies, pixels, local storage, server logs, and similar technologies for essential website functions, security, remembering preferences, measuring website performance, and understanding website usage.

Some technologies may be provided by third-party hosting, security, analytics, communications, or other service providers. You may be able to control cookies through your browser settings. Disabling certain technologies may affect website functionality. We do not use this policy to promise that every technology will be used at all times; our use may change as the website and services change.

6. How we share personal information

We may disclose personal information to the following categories of recipients, as reasonably necessary for the purposes described above:

  • service providers that host, secure, maintain, or support our website and technology systems;
  • CRM, workflow, form-processing, data-management, communications, telephone, text-messaging, transcription, and document-signing providers;
  • property-data, public-record, title, appraisal, survey, inspection, and research providers;
  • title companies, escrow or closing agents, attorneys, accountants, lenders, insurers, contractors, and other professionals involved in evaluating or completing a transaction;
  • business partners or transaction participants when reasonably necessary to evaluate, structure, or complete a potential transaction;
  • government agencies, courts, regulators, law enforcement, or other parties when required or permitted by law;
  • advisors and other parties in connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction; and
  • other parties when you direct us to share the information or otherwise consent.

We do not sell personal information for monetary consideration to advertisers or data brokers. We do not knowingly share personal information for cross-context behavioral advertising. We may use service providers that process information on our behalf and that are contractually or legally limited in how they may use it.

7. Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to evaluate and administer property inquiries, offers, agreements, closings, communications, legal obligations, accounting, dispute resolution, security, and recordkeeping. Retention periods vary based on the type of information, the nature of the relationship, whether a transaction is pending or completed, and applicable legal or business requirements.

When personal information is no longer reasonably needed, we will delete it, destroy it, or de-identify it where reasonably feasible, subject to legal, backup, security, and recordkeeping requirements.

8. Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, and destruction. No website, transmission, storage system, or method of electronic communication is completely secure, and we cannot guarantee absolute security.

9. Your choices and privacy rights

You may contact us to:

  • request access to personal information we maintain about you;
  • request correction of inaccurate information;
  • request deletion of personal information, subject to applicable exceptions;
  • request information about how we collect, use, or disclose personal information;
  • withdraw consent for calls, texts, or other marketing communications; or
  • ask questions or submit a privacy-related complaint.

Depending on where you live and subject to applicable law, you may have additional privacy rights, including rights to data portability, to opt out of the sale or sharing of personal information, to limit certain uses of sensitive personal information, or to appeal a decision regarding a privacy request. We will not discriminate against you for exercising rights available under applicable law.

To submit a privacy request, email info@apexgoldproperties.com with the subject line Privacy Request. Please provide enough information for us to understand and verify your request. We may ask for additional information to verify your identity and protect against unauthorized requests. We will respond within the time required by applicable law. If we deny a request where an appeal right applies, you may reply to our response to request an appeal.

To stop receiving property-related mail, calls, or texts, contact us at the same email address. For text messages, reply STOP when available. We will process opt-out requests as required by applicable law and will maintain suppression records so that we can honor your request.

10. Third-party websites and services

Our website or communications may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, not this one. We encourage you to review the privacy policy of any third-party website or service you use.

11. Children

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal obligations. When we do, we will post the revised policy on this page. Your continued use of the website after an update means the revised policy applies to information collected after it is posted, to the extent permitted by law.

13. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact:

Apex Gold Properties LLC
Email: info@apexgoldproperties.com

This Privacy Policy is intended to describe our practices in plain language. It is not a contract and does not create rights beyond those provided by applicable law.